Return & Refund Handiora

Thank you for shopping with Handiora.
Each piece of our jewelry is handcrafted with great care and precision by skilled artisans. We take immense pride in our craftsmanship and want you to love your purchase.

However, if for any reason you’re not completely satisfied, we’re here to help. Please read our return policy carefully before requesting a return or refund.

General Return Policy

We accept returns within 30 days of receiving your jewelry.
To be eligible for a return, please ensure that:

• The jewelry is unused, unworn, and in its original condition.

• It must include the original packaging, jewelry box, and proof of purchase (receipt or order number).

• You must first contact us at Support@Handiora.com to initiate the return process.

• Returns sent back without prior authorization will not be accepted.

Once your return is approved, you can ship the jewelry back to the following address:

Handiora Returns Department

Please make sure the package is securely wrapped and shipped with tracking to ensure safe delivery.

Non-Returnable & Final Sale Items

Due to the nature of handcrafted fine jewelry, we cannot accept returns on:

• Buy Jewelry From Outside Handiora Shop

• Custom or Personalized Orders

• Special Edition or Made-to-Order Pieces

• Items Purchased During Promotional Events

Damages or Incorrect Items

We take quality and packaging seriously, but if your item arrives damaged, defective, or incorrect, please contact us immediately at Return@Handiora.com within 48 hours of delivery.

Please include:

• Photos of the item and packaging

• Your order number

• A brief description of the issue

We will review the case and offer a replacement or full refund if applicable.

Refunds

Once your returned item is received and inspected:

• You’ll receive a confirmation email from us.

• If approved, your refund will be issued to your original payment method within 10 business days.

• If more than 15 business days have passed since your refund was approved, please contact us at Return@Handiora.com.

Exchanges

If you’d like to exchange your jewelry for another item, the fastest way is to return the original piece (if eligible) and place a new order once your refund is processed.

International Orders

We proudly ship worldwide. Please note that return eligibility may vary based on your country’s import and export regulations.
If you’re located outside the United States, please email Support@Handiora.com before returning your item to confirm the process and shipping instructions.

EU Customers — Right to Cancel

If you are located within the European Union, you have the right to cancel your order within 14 days of receiving it, as long as the jewelry remains unused, in its original box, and with proof of purchase.

Contact Information

Handiora Limited