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Privacy Notice

Privacy Notice

Handiora Privacy Notice

Last Updated: April 1, 2026

We at Handiora LLC ("Handiora," "we," or "us") respect your concerns about privacy. This Privacy Notice describes the types of personal information we collect when you access or use Handiora.com and other online products and services that link to this Notice (collectively, the "Sites"), shop in our retail boutiques ("Stores"), communicate with customer service, or otherwise interact with us. This Notice also explains how we use and share such personal information, and the choices available to you.

Our privacy practices may vary in the locations where we operate to reflect local practices and legal requirements.

Collection of Personal Information

The categories of personal information we collect and the sources depend on your interactions with us.

Personal Information You Provide Directly to Us

We collect personal information directly from you, including when you:

  • Place an order or request a service from our Sites;
  • Make a purchase at one of our Stores;
  • Return an item or make an exchange;
  • Inquire about our products or services;
  • Contact us to request assistance, book an appointment, or provide feedback;
  • Create an online account and profile;
  • Subscribe to receive our emails or text messages;
  • Enter a contest or sweepstakes; or
  • Interact with us on social media.

The types of personal information we collect directly from you may include: your contact information (name, postal address, telephone number, email address); social media handle; date of birth; anniversary date; login credentials; purchase and transaction information; jewelry size information; marketing preferences; age or age range; gender; and any other information you choose to provide.

The provision of your personal information is voluntary. However, if you do not provide us with your personal information, we may not be able to provide you with our goods and services, fulfill your requests, or respond to your inquiries.

Personal Information We Collect by Automated Means

When you access and use our Sites or shop in our Stores, we may automatically collect certain information, including:

  • Transaction Information: Products or services purchased or returned; purchase price; date and location of transaction.
  • Cookies and Tracking Technologies: We and third parties use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior, purchase behavior, and other engagement with our Sites.
  • Device and Usage Information: Device type, operating system, browser type, IP address, pages visited, time on pages, links clicked, and related technical information.
  • Audio, Video, and Image Recordings: We collect video recordings in our Stores for security purposes. We may also monitor and retain customer support chat conversations.

Personal Information We Collect from Other Sources

We may collect personal information about you from data partners, mailing list providers, market research companies, fraud prevention providers, and shipping and fulfillment partners.

Personal Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may infer your approximate location based on your IP address or infer product interests based on your browsing behavior.

Use of Personal Information

We use the personal information we collect to provide, maintain, and improve our Sites, products, and services. We also use personal information to:

  • create and manage your account;
  • process your payment and fulfill your order or service request;
  • communicate with you about special events, programs, offers, promotions, and product updates;
  • respond to your inquiries, comments, and requests, and provide customer service;
  • administer and fulfill our contests, sweepstakes, and other promotions;
  • identify, report, and repair errors that impair the functionality of our Sites;
  • analyze trends and statistics and improve your shopping experience;
  • operate, evaluate, and improve our business;
  • identify, investigate, and help protect against security incidents and fraudulent or unlawful activity;
  • personalize and improve our Sites; and
  • comply with our applicable legal and financial obligations.

Targeted Advertising and Analytics

We engage third parties to provide analytics services, serve advertisements, and perform related services across the web and in mobile apps. These entities use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Sites and other websites, including your IP address, pages viewed, time spent, links clicked, and conversion information.

You can turn off cookie-based ad targeting by clicking on the "Your Privacy Choices" link found in the footer of our Sites and following the instructions. Some of these activities may constitute "targeted advertising," "sharing," or "selling" under certain state privacy laws.

Disclosures of Personal Information

We disclose personal information about you in the following scenarios:

  • Vendors and Service Providers: Companies that assist us with customer service, analytics, advertising, payment processing, fraud prevention, shipping, and web hosting.
  • Corporate Affiliates: We disclose certain personal information to our corporate affiliates for the purposes described in this Privacy Notice.
  • For Marketing Purposes: We disclose personal information to third parties for their own marketing purposes. See "Your Choices" below to opt out.
  • Law Enforcement and Legal Proceedings: We disclose personal information in response to lawful requests from public authorities or as required by applicable law.
  • To Protect Our Rights: We disclose personal information if necessary to protect the rights, property, and safety of Handiora, our users, or others.
  • Corporate Transactions: We may disclose or transfer personal information in connection with any purchase, sale, merger, or acquisition of all or a portion of our business.
  • With Your Consent: We disclose personal information when we have your consent or you intentionally direct us to do so.

Data Retention

Our retention periods for personal information are based on business needs and legal requirements. We retain personal information for as long as necessary for the processing purpose(s) for which we originally collected it, as well as for other legal and business purposes described in this Privacy Notice.

Your Choices

Updating Your Account Information

You can review and modify certain account information at any time by logging into your online account or by contacting Customer Care at care@handiora.com.

Opting Out of Marketing Communications

You may opt out of receiving promotional emails or text messages from Handiora by following the instructions in those communications or by clicking the unsubscribe link at the bottom of any Handiora promotional email.

Opting Out of Marketing Databases

You may object at any time to the use of your personal information in connection with a marketing database for direct marketing purposes by contacting us as described in the "How to Contact Us" section below.

Links to Other Websites

Our Sites may provide links to other websites for your convenience and information. These websites may operate independently from us and may have their own privacy notices or policies, which we strongly suggest you review. We are not responsible for the content or privacy practices of linked websites not owned by us.

Updates to Our Privacy Notice

This Privacy Notice may be updated periodically. If we make changes, we will notify you by revising the date at the top of this Notice. We encourage you to review this Privacy Notice regularly.

How to Contact Us

If you have any questions or comments about this Privacy Notice, would like to exercise your privacy rights, or would like us to update information we have about you, please contact Customer Care:

Email: care@handiora.com
Phone: 1-800-123-4567
Mon - Fri / 9AM - 6PM ET   Sat - Sun / 10AM - 4PM ET

Handiora LLC — Attn: Customer Care
123 Jewelry Lane, Suite 100, New York, NY 10001

Additional Information for U.S. Residents

California Notice at Collection

Certain U.S. states have enacted privacy laws that grant their residents additional privacy rights and require specific disclosures. If you are a resident of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, this section applies to you. This section also serves as our California Notice at Collection.

Collection, Use, and Disclosure of Personal Information for Business Purposes

Collection, Use, and Disclosure of Personal Information for Business Purposes
Category of Personal Information Categories of Recipients Use of Personal Information
  • Identifiers (name, email, postal address, phone number, IP address);
  • Characteristics of protected classifications (age range, gender);
  • Commercial information (records of products purchased, returned, or viewed);
  • Internet and electronic network activity information (cookies, browsing history, search history);
  • Approximate geolocation data (city of residence or location from IP address);
  • Audio and visual information (call recordings, CCTV footage from Stores);
  • Inferences; and
  • Other personal information reasonably associated with you (such as jewelry size information).
  • Advertising and marketing partners;
  • Internet service providers;
  • Data analytics providers;
  • Operating systems and platforms;
  • Payment processors;
  • Shipping and fulfillment partners;
  • Repair partners;
  • Customer support partners;
  • Event partners;
  • Fraud prevention partners;
  • Cloud service providers;
  • Corporate affiliates; and
  • Other users of our services.
  • Provide, maintain, and improve our Sites, products and services;
  • Create and manage accounts;
  • Process payments and fulfill orders and service requests;
  • Communicate with you;
  • Respond to your comments, questions, and requests and provide customer service;
  • Administer and fulfill our contests, sweepstakes, and other promotions;
  • Identify, report, and repair errors;
  • Analyze trends and statistics and improve your shopping experience;
  • Operate, evaluate, and improve our business;
  • Identify, investigate, and help protect against security incidents;
  • Personalize and improve our Sites; and
  • Comply with our legal and financial obligations.

Personal Information that We "Share," "Sell," or Use for "Targeted Advertising"

We disclose certain categories of personal information to show targeted ads, expand our marketing campaigns, and allow certain third parties to use this information for their own marketing purposes.

Personal Information that we "Share," "Sell," or Use for "Targeted Advertising"
Category of Personal Information Category of Third Parties
Identifiers Advertising and marketing partners, data co-ops
Commercial information Advertising and marketing partners, data co-ops
Internet and electronic network activity information (including information from cookies) Advertising and marketing partners

Other Details About Our Information Practices

  • We collect personal information from various sources, including directly from you, automatically when you use our Sites, and from third-party sources as described above.
  • We do not engage in "sales," "sharing," or "targeted advertising" using personal information about consumers we know to be under the age of 18.
  • We generally do not collect information considered "sensitive" under State Privacy Laws.
  • We retain personal information for as long as necessary to carry out the purposes for which we originally collected it.

Your Privacy Rights

You have the right to (1) request access to your personal information, including in a portable format, (2) request correction of inaccurate personal information, and (3) request deletion of your personal information.

To exercise these rights, please email us at care@handiora.com or call us at 1-800-123-4567.

You have the right not to be discriminated against for exercising any of your privacy rights.

Opt Out of Sales, Sharing, and Targeted Advertising

You can turn off cookie-based collection for ad targeting by clicking the "Your Privacy Choices" link in the footer of our Sites and following the instructions.

Shine the Light Law — California Residents Only

If you are a California resident and wish to opt out of having personal information about you shared with third parties for direct marketing purposes, please contact us as described in the "How to Contact Us" section above.

Additional Information for Individuals in Canada

Canada

You have the right to request access to the personal information we hold about you and to request correction of inaccurate personal information by emailing us at care@handiora.com.

By submitting personal information to us, you consent to the collection, use, disclosure, and transfer of your personal information in accordance with this Privacy Notice and as permitted or required by law. You may withdraw your consent at any time by emailing us at care@handiora.com.

Additional Information for Individuals in Europe

EEA / UK / Switzerland

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, the following specific provisions apply to our processing of your personal information.

Legal Basis for Processing

When we process your personal data, we do so in reliance on the following lawful bases: contractual necessity; legitimate interests; legal obligations; and consent (which you may withdraw at any time).

Data Subject Rights

You may have the right to access, rectify, or delete your personal information, and to restrict or object to processing. You also have the right to data portability in certain circumstances. To exercise your rights, please email us at care@handiora.com.

If you have concerns about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with your Data Protection Authority.